Products and Services

Patient Discharge Services Ltd, trading as PDS Training Academy (the Company) does not endorse, license or recommend any of the products or services found on third party sites linked to https://pdstrainingacademy.co.uk, unless a recommendation is clearly stated in the editorial content on our local site.  These links are provided solely as a convenience to you, and the Company is not responsible for the content of any such sites.  If you decide to enter any third party sites using these links, you do so at your own risk.

Operation of law

All contracts between the Company and the client shall be construed and take effect in accordance with the law of the United Kingdom.

Booking conditions

The Company accepts firm bookings through the website – in making such bookings, clients accept our bookings and cancellation policy.

Bookings can be made online using our credit and debit card facility or over the telephone if a cheque or BACs payment is preferred. All course fees must be paid in sterling and are non-refundable. Course fees must be paid in full at least three banking days before the commencement date of the course. Your place may be reserved, but it cannot be confirmed until full payment has been received. All correspondence will be sent to delegates at the address specified at the time of booking.

The Company does not store credit card details, nor do we share customer details with any 3rd parties.

All course/conference/seminar/event details are correct at the time of print and are subject to change. The Company reserves the right to make changes to the content and the faculty in case of illness or other circumstances beyond their control.

Provisional bookings may be made, but they must be cancelled or confirmed at least two weeks before the course start date. Otherwise, they will be considered a firm booking and will be subject to our standard booking and cancellation policy.

The Company does not accept responsibility for loss or damage to a delegate’s personal property whilst attending a course/conference/seminar/event.

Cancellations Policy

Places on our courses are limited, so we, therefore, operate a cancellation policy regarding refunds.

With multiple demands upon the Centre’s facilities, and to continue to improve our booking and confirmation system, The Company operates a strict cancellation policy.

All commercial and non-commercial courses will be subject to the following cancellation policy without exception:

If you notify the Company (we require a minimum of one weeks’ notice prior to the commencement date of the course) that you will not be able to attend, you may choose to send a substitute delegate in your place, providing you supply their name, address, telephone number and email address. You may transfer your course fee once and attend the same course on an alternative date.

No refund will be made if you cancel, fail to attend or do not finish the course.

All cancellations and transfers must be made within the hours of 9am – 5pm. Any cancellations and transfers falling outside such hours will be deemed to fall within the next business day where a ‘business day’ is any day except a Saturday, Sunday or public holiday in the UK. The day the Training Course is to commence shall not be counted. All delegates must ensure that they have booked and received the necessary approval for study/annual leave before booking on a course.

The Company reserves the right to cancel/reschedule a course if insufficient bookings have been received. Delegates will be offered an alternative date, transfer or a full refund of the course fee. Please note that the Company is not liable for any costs incurred by delegates in the event of a course being cancelled/rescheduled.

Copyright Policy

All design and creative property used on this site is the copyright of the Company. No part of this site, including logos, images, photographs, and editorial content, may be reproduced without the Company’s written permission. Copyright infringements may lead to legal action.

Online security

Our website meets all industry-standard security requirements. This means that your privacy and credit/debit details are safe.

Data security

To prevent unauthorised access, maintain data accuracy and ensure the correct use of information, we have appropriate physical, electronic and managerial procedures to safeguard and secure the information we collect.  By submitting your details at the time of booking, you indicate your consent to receiving marketing communication from the Company unless you have stated your objection.